GROs and Altenate Persons - Non- Life Insurer

GROs and Altenate Persons - Non- Life Insurer

Insurer Name Person Name Designation Email id Office Phone Number Mobile Number Correspondence address
AIC of India GRO Alternate person - 1 Alternate person - 2 Narayanappa Manager plnarayanappa@aicofindia.com 9560432018 13 Ambagi Building, 14 KG Mall, New delhi -110001
Apollo Munich GRO Alternate person - 1 Alternate person - 2 Padmesh Nair Vishamjeet Khokher Narender Singh Vice President Operations & Customer Service Senior Manager - Customer Service Assistant Manager-Operations & Customer Service Padmesh.nair@apollomunichinsurance.com Vishamjeet.khokher@apollomunichinsurance.com Narender.singh1@apollomunichinsurance.com 0124-4584320 0124-4584944 0124-4584741 9810031672 9971700878 9718862298 Apollo Munich Health Insurance Company Limited, 10th Floor, Building No.10, Tower B, DLF Cyber City, DLF City Phase-2, Gurgaon-122002, Haryana, INDIA
Bharti AXA Gen GRO Alternate person - 1 Alternate person - 2  Ravi SeshadriT   Gurinder Singh  Vaidehi R  Chief Compliance Officer  National Head- Customer Support  Executive- Customer Support Ravi.seshadriT@bharti-axagi.co.in Gurinder.singh@bharti-axagi.co.in Vaidehi.r@bharti-axagi.co.in 080-40260187 080-40260685 080-40260664 9880635822 9880260441 9535612246 1st Floor, Ferns Icon, Survey no. 28, Doddanekundi, Bangalore-37
Bajaj Allianz Gen GRO Alternate person - 1 Alternate person - 2 Ms. Rita Franco Mr. Pawan Mahajan Mr. Aseem Goel Assistant Manager, Customer Care Vice President, Customer Care Head - Operations, Customer Care & Direct Marketing Rita.Franco@bajajallianz.co.in Pawan.Mahajan@bajajallianz.co.in Aseem.Goel@bajajallianz.co.in 020 30514702 020 30514749 020 30512200 9820241989 9823013610 8600290001 Bajaj Allianz General Insurance Co Ltd Bajaj House, Sky Vista, Viman Nagar, Pune – 411 014
Chola MS GRO Alternate person - 1 Alternate person - 2 Prabhakaran A Smitha Kumar Kavitha B VP- Operations  DGM & Head - customer service Sr.Mgr - customer service PRABHAKARANA@CHOLAMS.MURUGAPPA.COM smithak@cholams.murugappa.com kavithab@cholams.murugappa.com 044-39910509 044-30985316 044-30985336 9840958283 9382739075 9841059408 Cholamandalam MS General Insurance Ltd Hari Nivas Towers, 1st Floor, #163, Thambu Chetty Street, Parry's Corner, Chennai - 600 001
ECGC GRO Rahul Raj Executive Officer rahul.raj@ecgc.in 022-66590715 7710984386 ECGC of India Limited Nirmal, 5th Floor, Nariman Point, Mumbai 400 021
FG Genearl GRO Alternate person - 1 Alternate person - 2 Mr.Hari Shankar Mishra Mr. Sameer Nadiger Mr. Viral Patel GM - Customer Service Sr. Manager - Customer Service Sr. Exec - Customer Service HariShankar.Mishra@futuregenerali.in Sameer.Nadiger@futuregenerali.in Viral.Patel@futuregenerali.in 022-40976854 22-4151-4755 22-4151-4951 9867584335 86522-64433 9664530062 Mr. Hari Shankar Mishra, GM - Customer Service Indiabulls Finance Centre, 6th Floor, Tower 3, Senapati Bapat Marg, Elphinstone Road (w), Mumbai – 400 013
HDFC Ergo Gen GRO Alternate person - 1 Alternate person - 2 Mehmood Mansoori Viral Mody Purva Singhani  Head - IT & Customer Experience Management Vice President - Customer Experience Management Senior Manager - Customer Experience Management  Mehmood.Mansoori@hdfcergo.com Viral.Mody@hdfcergo.com  Purva.singhani@hdfcergo.com  02266383600 – Ext : 3751  02266383600 – Ext : 3322 02266383600 – Ext : 3356 8879000700 9930266055 9167232556 6th Floor, Leela Business Park, Andheri-Kurla Road, Andheri(E), Mumbai-400059
ICICI Lom Gen GRO Alternate person - 1 Alternate person - 2 Vasundhara Bhonsle Meghna Shah Danish Shaikh VP-Customer Service AVP-Customer Support Operations Manager vasundhara.bhonsle@icicilombard.com preeti.lochan@icicilombard.com danish.shaikh@icicilombard.com 022-61961438 022-61962028 022-66742204 7506440888 9833633886 9619510727 ICICI Lombard House, 414, Veer Savarkar Marg, near siddhi vinayak temple, Prabhadevi- 400025
IFFCO TOKIO GRO Alternate person - 1 Alternate person - 2 Mr. Amit Jain Mr. Mantra Nath Jha Ms. Mansha Arora Chief Grievance Officer Manager Manager Amit.jain@iffcotokio.co.in Mantra@iffcotokio.co.in Mansha.arora@iffcotokio.co.in 0124-2850219 0124-2850431 0124-2850221 9810735897 8860783250 9711100689 IFFCO Tower II, 5th Floor, Plot No. 3, Sector 29,Gurgaon - 122001 - Haryana
L And T Gen GRO Alternate person - 1 Alternate person - 2 Mr. V Krishnamoorthy Ms. Kainaaz Chichgur Ms. Aarti Kamath Chief Financial Officer and Chief Compliance Officer Deputy Chief manager- Customer Service Company Secretary Moorthy.VK@ltinsurance.com Kainaaz.chichgur@ltinsurance.com Aarti.kamath@ltinsurance.com 022-61230003 022-61230028 022-61230067 9619398364 9820335730 9819641225 L&T General Insurance Company Ltd, 6th Floor, City 2, Plot No 177, CST Road, Kalina, Santacruz (E), Mumbai 400 098
Liberty Videocon GRO Alternate person - 1 Alternate person - 2  Puneet Pasricha  Ankush Ahuja  Anirban Mullick  Country Head - Operations  National Head – Customer Service  Head – Complaints and Resolution Center Puneet.pasricha@libertyvideocon.com Ankush.ahuja@libertyvideocon.com Anirban.mullick@libertyvideocon.com 022-67001312 022-67001491 022-67001393 9987577191 7738359597 9167661167 Liberty Videocon General Insurance, 10th Floor, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai - 400013
Max Bupa Health GRO Alternate person - 1 Alternate person - 2 Mr. Saurabh Tripathi Mr. Somesh Chandra Mr. Rohit Shukla Associate Vice President - Customer Services Director – Customer Service, Operations & Technology Vice President - Customer Experience Saurabh.tripathi@maxbupa.com Somesh.chandra@maxbupa.com Rohit.shukla@maxbupa.com 011-30902000 011-30902000 011-30902000 9811065123 8800191420 8800665846 Max Bupa Health Insurance Co Ltd., 2nd Floor, Salcon Ras Vilas, D-1, District Centre, Saket, New Delhi-110017
Magma HDI Gen GRO Alternate person - 1 Alternate person - 2 Mr. Jeetendra Sahu Mr. Sandeep Kumar Mr. Marut Dhar Compliance Officer Manager - Legal Head – Claims & Operations jeetendra.sahu@magma-hdi.co.in sandeep.kumar5@magma-hdi.co.in marut.dhar@magma-hdi.co.in 033-44017361 033-69000159 033-44017391 9769396147 9674989674 7044088299 24 Park Street, Kolkata - 700016 1st Floor, 220, Vivekanand Road, Maniktala, Kolkata - 700006 24 Park Street, Kolkata - 700016
NIC GRO Alternate person - 2 Alternate person - 1 Shri Bibek Kumar Das Shri Shyam Kumar Gupta Smt. Sabita Das Deputy Manager Manager Deputy Manager bibekk.das@nic.co.in shyamk.gupta@nic.co.in sabita.das@nic.co.in 033-22831742 033-22878721 033-22831742 8335080237 8582817142 8335080251 National Insurance Co. Ltd. CRM Department, 7Th Floor, Chabildas Towers (Pradip Building) 6A, Middleton Street Kolkata - 700071 (WB)
Raheja QBE Gen GRO Alternate person - 1 Alternate person - 2 Arup Kumar Das Rajeev Dogra Rakesh Sharma Head - Claims Head - Marketing Chief Financial Officer arup.das@rahejaqbe.com rajeev.dogra@rahejaqbe.com rakesh.sharma@rahejaqbe.com 022-42313606 022-42313631 022-42313645 9930364406 9930919916 9930256661 Windsor House, 5th Floor, CST Road, Kalina, Santa Cruz East, Mumbai - 400098
Reliance Gen GRO Alternate person - 1 Alternate person - 2 Mohan Khandekar  Hargovind Dayal Vikash Agrawal Company Secretary Head - Grievances Deputy Manager - Grievances mohan.khandekar@rcap.co.in   hargovind.dayal@rcap.co.in vikash.agrawal@rcap.co.in 022-30479600 022-30479658 022-30479722 9324032570 9323229557 9324067457 Reliance General Insurance Company Limited, 570, Naigaum Cross Road, Next to Royal Industrial Estate, Wadala (w) Mumbai 400031
Royal Sundaram GRO Alternate person - 1 Alternate person - 2 Navin  SR Balachandher Nill Head - Retail Operations & Customer Service Company Secretary & Head (Compliance & Administration) Nill navin.dhawan@royalsundaram.in sr.balachandher@royalsundaram.in 044-42227373  Nill 9160520000 9940422255 Nill Royal Sundaram Alliance Insurance Company Limited, 3rd Floor, Subramaniam Building, No. 1, Club House Road, Chennai 600002 Royal Sundaram Alliance Insurance Company Limited, 45-46, Whites Road, Royapettah, Chennai 600014 Royal Sundaram Alliance Insurance Company Limited, 45-46, Whites Road, Royapettah, Chennai 600014
Religare Health GRO Alternate person - 1 Alternate person - 2 Mr. Anoop Singh Niranjan Rajput Shashank Jain AVP- (Founder Member ) Manager singh.anoop@religare.com, resolve2@religare.com niranjan.rajput@religare.com Shashank.jain@religare.com 011-3911 1162 0120 -6171744 0120 -3391746 9582210584 9711152147 Religare Health Insurance Co. Ltd., A-3,4,5, Plot No. - 11, GYS Global, Sector - 125, Noida, U.P- 201301
SBI Gen GRO Alternate person - 1 Alternate person - 2 Mr. Mahendra Kumar Tripathi Ms. Sukhada Uday Kango Mr. Atul Suresh Deshpande Head – Compliance, Legal & Company Secretary Senior Executive – Legal & Compliance Head – Operations mahendra.tripathi@sbigeneral.in sukhada.kango@sbigeneral.in atul.deshpande@sbigeneral.in 022-42412070 022-42412076 022-42412500 8879634573 9819568888 9769948409 ‘Natraj’, 3rd floor, Junction of Western Express Highway & Andheri-Kurla Road, Andheri (East), Mumbai - 400069
Shriram Gen GRO Alternate person - 1 Alternate person - 2 Hemant Kumar Sharma Neha Sadhwani Nill Chief Grievance Officer Assistant Manager Nill hemantkumar.sharma@shriramgi.com neha.Sadhwani@shriramgi.com 0141-3928451 0141-3928552 Nill 9414070689 9928139761 Nill E-8, EPIP, RIICO Industrial Area, Sitapura, Jaipur. 
Star Health GRO Alternate person - 1 Alternate person - 2 Vasudevan.v D.Vijayakumar G.Veni General Manager Deputy Manager Senior Executive vasudevan.v@starhealth.in claims.grievances@starhealth.in veni.g@starhealth.in 044-28288821 044-43478306 044-28288897 9444943890 9840467581 9094475707 Vasudevan.V                                                                 Star Health and Allied Insurance Company Ltd,       No.1, New Tank Street,                                   Valluvarkottam High Road,                        Nungambakkam,                                                     Chennai-600 034
TATA AIG Gen GRO Alternate person - 1 Alternate person - 2 Atri Chakraborty Rajesh Tewari Raj Sabnani Senior Vice President - Operations & Systems Head - Customer Services & Retention Senior Manager - Customer Service & Retention Atri.Chakraborty@tata-aig.com Rajesh.Tewari@tata-aig.com Raj.Sabnani@tata-aig.com 022 - 66699625 022 - 66699613 022 - 66699633 9920733010 9819077956 9833682151 Tata AIG General Insurance Company Limited, Peninsula Business Park, 15th Floor, Tower-A,G K Marg, Opp-Peninsula Corporate Park,Lower Parel, Mumbai-400013.
The New India GRO Alternate person - 1 Alternate person - 2 Dr. Rajkumar Ms Manini Dalvi Mr. S.N. Patki Chief Manager Asstt. Manager Deputy Manager drraj.kumar@newindia.co.in manini.dalvi@newindia.co.in santosh.patki@newindia.co.in 022-22708306 022-22708349 022-22708348 9892981790 The New India assurance Co. Ltd.           Head Office,                                                          87-M G Road, Fort, Mumbai-400001
The Oriental GRO Alternate person - 1 Alternate person - 2 MASOOD WAHAB AJAY KANDPAL ANU UPPAL CHIEF MANAGER DY.MANAGER ASST. MANAGER wmasood@orientalinsurance.co.in ajayakandpal@orientalinsurance.co.in anu.uppal@orientalinsurance.co.in 011-43659109 011-43659124 011-43659146  9871090048 9871636825 9971931333 ORIETNAL INSURANCE CO. LTD. HEAD OFFICE, CUSTOMER SERVICES DEPT. A-25/27, ASAF ALI ROAD, NEW DELHI-110002
United India GRO Alternate person - 1 Alternate person - 2 P. Hemamalini Mr K. Govindarajan Mr L. Rangarajan Chief Grievance Redressal Officer (GRO) Deputy General Manager Chief Manager phemamalini@uiic.co.in kgovindarajan@uiic.co.in lrangarajan@uiic.co.in 044-28575414 044-28575273 044-28575261 8939815611 8939842035 United India Insurance Company Limited, Head Office, 24, Whites Road, Chennai – 600 014
Universal Sompo GRO Alternate person - 1 Alternate person - 2 Mr. Rajiv Kumar Mr. Ashwani Gaba Mr. Sushil Rawat Head - Operations Head – Claims CMO rajivkumar@universalsompo.com agaba@universalsompo.com skrawat@universalsompo.com 022 39171324 022 39136846 Nill 9004 079234 9594 633633 9987 586418 Universal Sompo General Insurance Co. Ltd. Plot No. EL - 94, T.T.C. Industrial Area,M.I.D.C., Mahape,Navi Mumbai - 400710 Universal Sompo General Insurance Co. Ltd. Plot No. EL - 94, T.T.C. Industrial Area,M.I.D.C., Mahape,Navi Mumbai - 400710 Universal Sompo General Insurance Co Ltd Unit No 401, 4th Floor, Sangam Complex, 127, Andheri Kurla Road, Andheri (E), Mumbai – 400059
Cigna TTK Health GRO Alternate person - 1 Alternate person - 2 Utpal Desai Tasmeen Syed Neha Verlekar Head – Customer Service D. M – Complaints and Grievance  Manager – Customer Service Utpal.Desai@cignattk.in Tasmeen.Syed@cignattk.in Neha.verlekar@cignattk.in 022-6170-3643 022-61703600 022-6170-3665 9892998444 9930562388 9619860790 Cigna TTK Health Insurance Company Ltd. 10th Floor, Commerz, International Business Park Oberoi Garden City, Off Western Express Highway, Goregaon (East) Mumbai-400063