List of GROs

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List of GROs

Life

Name of the Insurer grievance redressal system website link email id of GRO Grievance redressal Contact No.
Aditya Birla Sun Life https://lifeinsurance.adityabirlacapital.com/Pages/Individual/Customer-Service/Complaint-Redressal.aspx gro@adityabirlacapital.com 1800 270 7000
Aegon Life https://www.aegonlife.com/customer-service/grievance-redressal gro@aegonlife.com 1800-209-9090
Ageas Federal Life Insurance (Formerly Known as IDBI Federal Life Insurance) https://mypolicy.ageasfederal.com/ gro@ageasfederal.com 1800 209 0502
Aviva Life https://www.avivaindia.com/contact-us gro@avivaindia.com 1800-103-7766
Bajaj Allianz Life https://www.bajajallianzlife.com/content/dam/balic/pdf/customer-services/grievance-redressal-mechanism.pdf gro@bajajallianz.co.in 1800 209 7272
Bharti Axa Life https://www.bharti-axalife.com/Grievance-Redressal gro@bhartiaxa.com 18001024444
Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited https://www.canarahsbclife.com/contact-us/feedback.html Gro@canarahsbclife.in 1800-103-0003 and 1800-180-0003(MTNL / BSNL)
Edleweiss Tokio Life https://www.edelweisstokio.in/content/grievance-redressal GRO@edelweisstokio.in 022-71013322
Exide Life https://www.exidelife.in/customer-service/complaints-and-feedback/grievance-redressal-process gro@exidelife.in 18004198228
Future Generali Life https://life.futuregenerali.in/customer-service/grievance-redressal-procedure gro@futuregenerali.in 18001022355
HDFC Life https://www.hdfclife.com/customer-service/grievance-redressal gro@hdfclife.com 1860 267 9999
ICICI Prudential Life https://www.iciciprulife.com/services/grievance-redressal.html gro@iciciprulife.com 18002678671
India First Life https://www.indiafirstlife.com/grievance-redressal-process gro@indiafirstlife.com 1800 209 8700
Kotak Mahindra Life https://customer.kotaklifeinsurance.com/policymanager/grievance/GrievanceRedressalMain.aspx gro@kotak.com 18002098800
Max Life https://www.maxlifeinsurance.com/customer-service/grievance-redressal Gro@maxlifeinsurance.com 18601205577
PNB Met Life https://www.pnbmetlife.com/grievance-cell/details-of-grievance-officer.html gro@pnbmetlife.co.in 18004256969
Pramerica Life https://www.pramericalife.in/CustomerServices/GrievanceProcedure.aspx gro@pramericalife.in 18001027070
Reliance Nippon Life https://www.reliancenipponlife.com/querygrievance-redressal rnlife.gro@relianceada.com 18001021010
Sahara Life https://www.saharalife.com/grievance.html gro.life@sahara.in 18001809000
SBI Life https://www.sbilife.co.in/en/feedback gro@sbilife.co.in 18002679090
Shriram Life http://igms.shriramlife.in/main gro@shriramlife.in 18001036116
Star Union Dai-ichi Life https://www.sudlife.in/customer-service/grievance-redressal/grievance-redressal-feedback gro@sudlife.in 18002668833
Tata AIA Life https://www.tataaia.com/customer-service/grievance-redressal.html gro@tataaia.com 18602669966
LIC of India https://www.licindia.in/Bottom-Links/grievence-redresal-system co_complaints@licindia.com 2268276827


 

Non Life

PSU Insurers and Private General Insurers

Name of the Insurance Company grievance redressal system website link email ID of GRO Grievance redressal Contact No.
Agriculture Insurance https://www.aicofindia.com/AICEng/Pages/CreateGrievance.aspx gro@aicofindia.com 1800 116 515
ECGC Limited http://igms.ecgc.in/ecgc/grievance/login.aspx grievances@ecgc.in  
National Insurance https://niconline.in/grievance/html/app1/home.html griho@nic.co.in 18003450330
The New India Assurance https://www.newindia.co.in/portal/login/customer gro@newindia.co.in 18002091415
The Oriental Insurance https://orientalinsurance.org.in/web/guest/contact-us?isSelected=contactUs&isRefresh=true gro@orientalinsurance.co.in 1800118485
United India Insurance https://uiic.co.in/en/customercare/grievance gro@uiic.co.in 1.80043E+11
Acko General https://www.acko.com/customer-service/grievance-redressal/ gro@acko.com 91-8068843605
Aditya Birla Health https://www.adityabirlahealth.com/healthinsurance/assets/pdf/GrievanceRedressalPolicy_New.pdf gro.healthinsurance@adityabirlacapital.com 18002707000
       
Bajaj Allianz General https://www.bajajallianz.com/about-us/customer-service.html ggro@bajajallianz.co.in 8080945060
Bharati Axa General https://www.bharti-axagi.co.in/grievance-redressal/procedure GRO.GI@bhartiaxa.com 022-48815939
Cholamandalam MS https://www.cholainsurance.com/grievance-redressal gro@cholams.murugappa.com 1800 208 5544
Coco / Navi General https://www.naviinsurance.com/service/ gro@navi.com 18001230004
Hizuno https://cms.hizuno.com/uploads/Policy_for_Protection_of_Policyholders_Interests_4fa28cc29e.pdf?updated_at=2023-01-31T10:01:04.069Z grievanceofficer@edelweissinsurance.com 1.80012E+12
Future Generali India https://general.futuregenerali.in/customer-service/grievance-redressal fggro@futuregenerali.in 1860 500 3333 / 1800 220 233
Go Digit General https://www.godigit.com/claims/grievance-redressal-procedure grievance@godigit.com 1800-258-5956
HDFC ERGO General https://www.hdfcergo.com/customer-voice/grievances gro@hdfcergo.com 18001020333
ICICI Lombard General https://www.icicilombard.com/grievance-redressal gro@icicilombard.com 022- 66877111
IFFCO Tokio General https://www.iffcotokio.co.in/contact-us/customer-services gro@iffcotokio.co.in 1800-103-5499
Kotak General https://www.kotakgeneralinsurance.com/customer-support/grievance-redressal-process grievanceofficer@kotak.com 1800 266 4545
Liberty Genral https://www.libertyinsurance.in/customer-support/grievance-redressal.html GRO@libertyinsurance.in 1800-266-5844
Magma HDI General https://www.magmahdi.com/contact-us gro@magma-hdi.co.in 1800 266 3202
Manipal Cigna https://www.manipalcigna.com/grievance-redressal gro@ManipalCigna.com 1800 - 102 - 4462
Max Bupa Health Insurance Company Limited https://transaction.nivabupa.com/customer-care/health-services/grievance-redressal.aspx gro@maxbupa.com 1860-500-8888
Raheja QBE https://www.rahejaqbe.com/grievance-redressal complaintsofficer@rahejaqbe.com 18001027723
Reliance General https://www.reliancegeneral.co.in/Insurance/About-Us/Grievance-Redressal.aspx rgicl.grievances@relianceada.com 18003009
Reliance Health https://www.reliancegeneral.co.in/Insurance/About-Us/Grievance-Redressal.aspx rgicl.grievances@relianceada.com 18003009
Care Health Insurance (Formely Religare Health Insurance Co. Ltd.) https://www.careinsurance.com/customer-grievance-redressal.html gro@careinsurance.com 18001024488/18001026655
Royal Sundaram General Insurance Co.Limited https://www.royalsundaram.in/app/customer-grievance gro@royalsundaram.in 1860 258 0000 / 1860 425 0000
SBI General https://www.sbigeneral.in/portal/grievance-redressal gro@sbigeneral.in 1800-22-1111 / 1800-102-1111
Shriram General https://www.shriramgi.com/grievance.html gro@shriramgi.com 0141-4828497
Star Health and Allied https://www.starhealth.in/grievance-redressal gro@starhealth.in 18004252255
Tata- AIG General https://www.tataaig.com/grievance-redressal-policy gro@tataaig.com 022 - 66933715
Universal Sompo General https://www.universalsompo.com/Footer/GrievanceRedressalProcess gro@universalsompo.com 1800 224030 / 18002674030