GROs and Altenate Persons - Life Insurer

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GROs and Altenate Persons - Life Insurer

Insurer Name Person Name Designation Email id Office Phone Number Mobile Number Correspondence address
AEGON Life GRO Alternate person - 1 Alternate person - 2 Debmalya maitra Manish Madan Dipika Rathod Chief GRO VP-Customer Service Manager Customer Service debmalya.maitra@aegonreligare.com Shubhangi.bane@aegonreligare.com Shiraj.dakshy@aegonreligare.com 022- 61180159 022- 61180154 022-67293287 9820346741 9769968817 9819111102 Building No.3, Third Floor, Unit No.1, Nesco IT Park, Western Express Highway, Goregaon (East), Mumbai - 400 063
Aviva Life GRO Alternate person - 1 Alternate person - 2 Ms. Vijayalakshmi Natarajan  Mr. Sundeep Gupta Ms. Namrata Kumar Director - Operations  Associate Vice President- Complaints Senior Manager- Complaints vijayalakshmi.natarajan@avivaindia.com sundeep.gupta@avivaindia.com namrata.kumar@avivaindia.com 0124-2709870  0124-2709153 0124-2709885 9582755710 9811554572 9811866611 Aviva Life Insurance Company India Limited, Aviva Towers, Sector Road, Opp. DLF Golf Club, Sec -43, Gurgaon – 122003
Bajaj Life GRO Alternate person - 1 Alternate person - 2 Mr. G.S Krrishnan Mr. Shyam Yadav  Nikhil Shah Grievance Redressal Officer (GRO) Head – Grievance Management Manager- Customer Experience krrishnan.gs@bajajallianz.co.in shyam.yadav@bajajallianz.co.in nikhil.shah05@bajajallianz.co.in 020-30514749 020-30514724 020-30514732 8600058950 Bajaj Allianz Life Insurance Company Limited, 3rd Floor, Bajaj Finserv, Survey No.208/1-B, Behind Weikfield IT Park,Vimannagar,Pune-411014
Bharti-Axa Life GRO Alternate person - 1 CL Baradhwaj Jomy Jhon SVP Complaince & CS Associate Vice President - GR gro@bharti-axalife.com jomy.jhon@bharti-axalife.com 022-40306364 Nill 9987231115 7506272899 Bharti AXA Life Insurance Company Limited, 6th Floor, Unit No 601 & 602, Raheja Titanium, Off Western Express Highway, Goregaon(E), Mumbai-400 063
Birla SunLife GRO Alternate person - 1 Alternate person - 2 Gurvinder Sehgal Anil Dsouza Ms. Gayatri Nathan Rachel Dsouza Sr. Manager Manager VP and Head-Customer Service and Claims Sr. Executive Gurvinder.sehgal@birlasunlife.com Anil.dsouza@birlasunlife.com gayatri.nathan@birlasunlife.com Rachel.dsouza@birlasunlife.com Nill Nill Nill 9702715666 8652716526 8424015000 9819352822 Birla Sun Life Insurance, G-Corp Tech Park, 6th floor, Kasar Vadavli, Ghodbunder Road, Thane [W] – 400601. 
Canara HSBC GRO Alternate person - 1 Alternate person - 2 Pooja Verma Nisha Menon Mamta Nanglia Assistant Vice President | Customer Services    Vice President - Customer Services & Retention Deputy Manager-Complaint Redressal Unit cro@canarahsbclife.in mamta.nanglia@canarahsbclife.in 0124-4535341 0124-4535322 0124-4535226 9971119829 9871777488 9899541495 Canara HSBC Oriental Bank of Commerce Life Insurance Company Limited, Unitech Trade Centre, 2nd Floor, Sushant Lok,Phase-1, Sector-43, Gurgaon, Haryana, 122009
DLF Pramerica GRO Alternate person - 2 Mr. Sumith Sbharwal Anurag Singh Head - Service Delivery Deputy Manager Customer Service gro@dhflpramerica.com, sumit.sabharwal@dhflpramerica.com anurag.singh@dhflpramerica.com 0124 4697169 0124-4697000 981199228 9899492826 4th Floor Building No-9B, DLF Cyber City, Phase -3, Gurgaon, Haryana, 122002
Edelweiss GRO Alternate person - 1 Alternate person - 2 Amit Sharma Saswata Sengupta Sandeep Singh Deputy Vice President Senior Manager Senior Executive amit.sharma@edelweisstokio.in saswata.sengupta@edelweisstokio.in sandeep.singh@edelweisstokio.in 022-40886341 022-40885626 022-40885626 9930362959 8879688109 9930492056 Edelweiss Tokio Life Insurance, Edelweiss House, Off CST Road, Kalina, Mumbai, Maharashtra – 400098
FG Life GRO Alternate person - 1 Alternate person - 2 Mr. S Mahesh Mr. Rohit Prakash Mr. Joydeep Banerjee Executive Vice President and Head-Operations Vice President-Customer Service Senior Manager-Customer Service Mahesh.s@futuregenerali.in Rohit.Prakash@futuregenerali.in Joydeep.Banerjee@futuregenerali.in 022-4151-4712 022-4151-4841 022-4151-4530 9820349611 9958777652 9004980077 Lodha - ithink Techno Campus, 1st Floor, A Wing, Pokhran Road No.2, Behind TCS, Thane (W) - 400 601. Maharashtra
HDFC Life GRO Alternate person - 1 Alternate person - 2 Aparna Karnad Anthony O'Brian Metilda Stanley Senior Manager Vice Persident Sr. Vice President Escalation1@hdfclife.in anthonyo@hdfclife.com metildas@hdfclife.com 022-66682710 022 67516201 022 66682929 9820350285 Nill Nill 11th Floor, Lodha Excelus, Apollo Mills Compound, N M Joshi Marg, Mahalaxmi, Mumbai - 400011
ICICI Pru GRO Alternate person - 1 Alternate person - 2 Mr. Deepak Kinger Ms. Kalpana Sampat Ms. Dinaz Maira Executive Vice President – Legal, Compliance, Secretarial Chief-Branch Operations Underwriting & Claims   Senior Manager- Customer Relations deepak.kinger@iciciprulife.com kalpana.sampat@iciciprulife.com dinaz.maira@iciciprulife.com 022-40391887 022-40391995 022-42058493 Nill Nill 9820891812 ICICI Prudential Life Insurance Co. Ltd, ICICI PruLife Towers, 1089, Appasaheb Marathe Marg, Prabhadevi, Mumbai - 400 025
IDBI Life GRO Alternate person - 1 Alternate person - 2 Rajesh Ajgaonkar Uday Shanker Vijay Gangrade Grievance Redressal Officer Assistant Vice President Deputy Vice President rajesh.ajgaonkar@idbifederal.com uday.shanker@idbifederal.com vijay.gangrade@idbifederal.com 022-24908362 022-24908123 022-24908230 9820284383 9820373338 9892079201 IDBI Federal Life Insurance Co Ltd Trade view, Oasis Complex Kamala City, P. B Marg, Lower Parel (West) Mumbai – 400013
IndiaFirst Life GRO Alternate person - 1 Alternate person - 2 Mr.K.R.Viswanarayan Mr.Mohit Rochlani Mr.Naman Gupta Head - Governance and Company Secretary Director- Operations and IT Head - Customer & Channel Services kr.viswanarayan@indiafirstlife.com mohit.rochlani@indiafirstlife.com naman.gupta@indiafirstlife.com 022 3325 9678 022 33259536 022 33259538   9987574542 9322049452 8080048036 IndiaFirst Life Insurance Company Ltd 301, 'B' Wing, The Qube, Infinity IT Park, Dindoshi - Flimcity Road, Malad (East), Mumbai - 400 097.
Exide Life GRO Alternate person - 1 Alternate person - 2 Mr. B Ashwin Ms. Tenzing Bhutia Mr. Gautam Guha Chief Operating Officer General Manager - Complaints SVP - Customer Service ashwin.b@exidelife.in tenzing.bhutia@exidelife.in gautam.guha2@exidelife.in 80 6799 6000 Ext. 5001 80 6799 6000 80 6799 6000 Ext. 5063  90080 30474 95381 76688 99010 96633  Exide Life Insurance Company Limited; 3rd Floor, JP Techno Park, No. 3/1, Millers Road, Bangalore- 560 001 Complaints Management & Redressal Cell; Exide Life Insurance Company Limited; 3rd Floor, JP Techno Park, No. 3/1, Millers Road, Bangalore- 560 001 Complaints Management & Redressal Cell; Exide Life Insurance Company Limited; 3rd Floor, JP Techno Park, No. 3/1, Millers Road, Bangalore- 560 001
Kotak Life GRO Alternate person - 1 Alternate person - 2 Mr Muralikrisna Cheruvu Ms Kalparupa Datta Ms Srividya Naik Vice President Associate Vice President - Client service desk Manager – Client service desk muralikrishna.cheruvu@kotak.com kalparupa.datta@kotak.com Srividya.naik@kotak.com 022-66057685 022-66057722 022-66057826 9819452638 9867665665 8451943437 Kotak Mahindra Old Mutual Life Insurance Limited, Kotak Towers, 7th Floor – Zone I, Building No.21, Infinity Park, Off Western Express Highway, Goregaon Mulund Link Road, Malad (E), Mumbai-400097
LIC GRO Alternate person - 1 Alternate person - 2 Shri T.C.Suseel Kumar Shri B. C. Patnaik Ms. Aruna Seth Executive Director (CRM) Chief (CRM) Secretary (CRM) co_crm@licindia.com chief_crm@licindia.com aruna.seth@licindia.com 022-22028227 022-66598356 022-66598885 9920641362 9819813863 LIC of India, CRM Department, Yogakshema Bldg., 5th Floor Link, Jeevan Bima Marg, P.B. No. 19953, Mumbai- 400021.
PNB MetLife GRO Alternate person - 1 Alternate person - 2 Gaurav Sharma Taranjit Singh P.Srinivasa Ragavan Chief Operating Officer Head Customer Service Grievance Consultant gro@pnbmetlife.co.in tsingh10@pnbmetlife.co t_srinivas@pnbmetlife.co.in 0124-4179011 0124-4179116 080-66006969 Extn 5353 9650344418 9810004175 8892627589 PNB MetLife India Insurance Co. Ltd, Orchid Centre, 5th Floor, DLF Golf Course Road, Sector-53, Gurgaon - 122 002
Max Life GRO Alternate person - 1 Alternate person - 2 Mr. V Viswanand Mr. Vikas Gujral Ms. Julie Goswami Senior Director & Chief Operations Officer - Max Life Insurance Executive Vice President & Head -  Customer Service & Operations Corporate Vice President - Customer Service & Policy Owners Service, v.viswanand@maxlifeinsurance.com vikas.gujral@maxlifeinsurance.com julie.goswami@maxlifeinsurance.com 0124 2561717 (Ext : 1499) 0124-4219090 (Extn: 9653) 0124-4219090 (Extn: 9920) 9818052364 9873403049 9811402454 Max Life Insurance Company Ltd.11th Floor, DLF Square, Jacaranda Marg,DLF City Phase II, Gurgaon, Haryana - 122002 Max Life Insurance Co Ltd, 2nd Floor, Operations Centre, 90-A, Udyog Vihar, Sector 18, Gurgaon-122 015, Haryana, INDIA
Reliance Life GRO Alternate person - 1 Alternate person - 2 Sameer Karekatte Amitabh Aich Soumitra Velkar Head - Legal & Compliance Head - Customer Service Ch. Mgr. - Customer Service sameer.karekatte@rcap.co.in amitabh.aich@rcap.co.in soumitra.velkar@rcap.co.in 022 - 30002395 022 - 30002231 022 - 30002233 98203 55979 80802 01000 93245 80669 Reliance Life Insurance, 9th Floor, Bldg No. 2, R - Tech Park, Nirlon Compound, Next to HUB Mall, Behind I - Flex Bldg, Goregaon East, Mumbai. 400063
SBI Life GRO Alternate person - 1 Alternate person - 2 Mr. Sangramjit Sarangi Mr. Ravi Krishnamurthy Mr. P V P Kumar Head Of Finance & Compliance Officer Chief Operating Officer Vice President (Policy Servicing & Groups Operations) sangramjit.sarangi@sbilife.co.in ravi.krishnamurthy@sbilife.co.in pvp.kumar@sbilife.co.in 022-61910281 022-66456100 022-66456119 9820809089 9833908858 9819832178 SBI Life Insurance Co. Ltd. NATRAJ, 5th Floor, M. V. Road & W. E. Highway Junction, Andheri (E), Mumbai - 400 069 SBI Life Insurance Co. Ltd. CPC, Kapas Bhawan, 3rd Floor, Plot 3 A, Sector No.10, CBD Belapur Navi Mumbai 400614 SBI Life Insurance Co. Ltd. CPC, Kapas Bhawan, 3rd Floor, Plot 3 A, Sector No.10, CBD Belapur Navi Mumbai 400614
Sahara Life GRO Alternate person - 1 Alternate person - 2 Mr. Parakh Tandon Ms. Ankita Saxena Nill Company Secretary & Compliance Officer Executive Nill parakh.tandon@hqlife.sahara.co.in ankita.saxena@hqlife.sahara.co.in 0522-3965100 0522-3965100 Nill 9305593567 9415335004 Nill Sahara India Life Insurance, 8th Floor, Sahara India Centre, Kapoorthala Complex, Lucknow – 226024 (U.P.)
Shriram Life GRO Alternate person - 1 Alternate person - 2 Mr. R. Srinivas Mr. Atul Sharma Mr. Cassie Kromhout Manager (IGMS & Grievance) Vice President-Operations Chief Operating Officer Srinivas.r@shriramlife.in atul.sharma@shriramlife.in cassie@shriramlife.in 040 23009400 Ext: 430 040 23009400 Ext: 490 040 23009400 Ext: 490 8886169260 9886809092 8886169260 Ramky Selenium, Plot No. 31 & 32, Beside Andhra Bank Training Centre, Financial District, Gachibowli, HYDERABAD-500032
Star Union GRO Alternate person - 1 Alternate person - 2 Ms. Rubina Kesury Ms. Sutapa Prasad Ms. Shabana Shaikh  Head  - Legal & Compliance  Head – Underwriting Sr. Manager (Customer Service) Rubina.kesury@sudlife.in Sutapa.Prasad@sudlife.in Shabana.Shaikh@sudlife.in 022 39546373 022 39546241 022 39546246 90041 29818, 98190 52121 93241 70365 98200 09857  Star Union Dai-ichi Life Insurance, 11th Floor, Raghuleela Arcade, IT Park, Sector – 30A, Opp. Vashi Railway Station, Vashi, Navi Mumbai – 400 703
Tata AIA Life GRO Alternate person - 1 Alternate person - 2 Swaminathan S Karunakaran P Yusuf Pachmariwala Senior Vice President Legal Company Secretary & Compliance Assistant Vice President Customer Service Vice President Operations swaminathan.s@tataaia.com p.karunakaran@tataaia.com yusuf.pachmariwala@tataaia.com 022 6649 8200 022  6647 9408 022  6647 9559 9820416336 9820755574 9930909024 Tata AIA life Insurance company Limited B – Wing, 9th Floor, I – Think Techno Campus, Behind TCS, Pokhran Road No. 2, Close to Eastern express highway, Thane (West) - 400607