Reference No.: 77/CA/INSP/NL/Nov-2010
Complaint No.1509/NIC/COMP/09-10 pertaining to M/s. National Insurance Comp
Shri N.S.R. Chandraprasad,
Chairman Cum Managing Director,
National Insurance Company Ltd.,
3,Middleton Street, P.B.No.9229,
Re: General Inspection of complaint pertaining to M/s. National Insurance Company Limited –Jan 2011; Complainant: Mr. Amit Sen Gupta – Complaint No.1509 /NIC / COMP/09-10 – Health Insurance claim under Policy No. 154300/48/08/8500001475– Violation of Regulations 5 of IRDA PPHI Regulations 2002.
We draw your attention to your letter 16.05.2012 in regard to delay in resolution of the above complaint. The competent authority has taken serious note of your company’sviolation of Regulation 5 of IRDA PPHI Regulations 2002.
While no further charges are pressed for the moment, you are specifically advised to scrupulously adhere to IRDA PPI Regulations 2002 in regard to Grievance Redressal Procedures.
The receipt of this letter may be acknowledged.