Information Technology

Functions and responsibilities of IT Department

Information Technology Department has been providing day-to-day assistance in planning, organizing, and implementing IT Projects designed to support IRDA in all aspects of information technology.

The department has currently THREE divisions. The broad functions of these divisions are as follows:

Hardware & support

Network Management
Database and Systems Administration
Website maintenance
Help support for IRDAI Users

Internal applications (Supporting the internal functions of Authority) Mail tracking Applications (RNI)
RTI Application
Circular Numbering
Biometric attendance
ATI database
Referral Database
CBR Module
RAP (Rural Authorised persons) module for CSS
IR (Insurance Repository) module
External Applications (Industry facing applications) and Business Analytics Project Integrated Grievance Management System Agency Licensing
IT policy and guidelines for Industry
Business Analytics Project
  • Licensing applications
  • Online filing
  • Reports and Analytics
  • Product approvals
  • Advertisements and Branch Office
  • Analytics
The activities like help desk support, application support, user complaints, change requests, Payment gateway, User management, Contract Management,

SLA monitoring etc. needs are being monitored closely on an on-going basis for the said applications.